It costs RM5,888 to purchase the Samsung Galaxy Z Flip, a hefty amount to pay no matter how you look at it. But Samsung wants you to know that you are not only paying all that just for the foldable smartphone, you also get some to enjoy some additional value in the form of VIP after sales services.
The “Premier Service” comes with a suite of service offerings designed to give customers “peace of mind and the best possible device experience”. First up, you get 24/7 access to a dedicated helpline manned by Galaxy Z Flip consultants who will be at the ready to render any remote assistance you might need for your expensive device with just a call away. Should you need any over-the-counter services, you will also get to enjoy access to VIP priority express counter with no waiting time at Samsung Services Centres.
There will also be free door-to-door delivery service where support staffs will pick up and deliver your device from wherever you are. In addition, Samsung Malaysia also provides a one-time screen replacement or repair within one year from the device purchase date. Meanwhile, those who have just purchased the Galaxy Z Flip will be offered assistance by Samsung consultants to help transfer their contacts, photos and apps over from their current mobile device.
You can learn more about Premier Service at this link.